FAQs

  1. Shipping typically takes 10–14 business days after processing. Processing time is 1–3 business days. You will receive tracking information via email once your order ships.How long does shipping take?  
  2. What is raw hair? Raw hair is 100% unprocessed human hair collected from a single donor. It has not been chemically treated, steamed, or mixed with synthetic fibers. Each bundle is unique in texture and color, offering a natural, luxurious look with proper care.
  3. Can I install this hair multiple times?
    Absolutely. With proper care, WAVR raw bundles can last 5+ years and be reinstalled multiple times, making it a long-term beauty investment.
  4. Can I dye or bleach the hair?
    Yes, our raw hair can be colored or bleached. However, we recommend using a professional stylist to avoid damage and preserve longevity.

  5. How do I care for my WAVR hair?
    Treat your raw hair like your own:

    • Use sulfate-free, hydrating shampoos and conditioners.

    • Avoid excessive heat without protection.

    • Co-wash and air-dry when possible to maintain integrity.

    • Always detangle from ends to roots with a wide-tooth comb.

  6. What's your return policy? At WAVR, we stand behind the quality and authenticity of our raw hair extensions. Due to the hygienic nature of our products and our commitment to ensuring the highest level of safety for all customers:

ALL SALES ARE FINAL.

We do not offer refunds, returns, or exchanges for any reason, including:

  • Change of mind

  • Incorrect length, texture, or quantity ordered

  • Delayed delivery due to carrier issues

  • Installation or usage dissatisfaction

  • Perceived shedding, tangling, or color variation (as raw hair is unprocessed and naturally varies)

Please ensure your order is correct before completing your purchase. If you have any questions prior to ordering, reach out to our team.

By completing a purchase on our site, you agree to this return policy in full.